Nokia on Friday announced the appointment of Sanjay Malik as the head of Indian market, effective August 1. Malik is currently Head of Network Implementation (NI) at Nokia Global Services and is credited with efficiently driving growth and delivering strong performance both in terms of revenue and operational efficiency, the company said in a statement. In his new role, he will lead customer
operations, drive the business growth strategy and superior customer engagement services for the India market. He will be based in Gurgaon. Previously, he was heading Bharti GCBT (Global CBT), where he led the transformation of the business by enhancing customer satisfaction, market share and business results across India and Africa, the statement said. He joined Nokia in 2000, and takes over from Sandeep Girotra, who has been heading Indian market since 2011. "I am confident that with his strong track record and proven management expertise, he will be able to drive India market to the next level," Ashish Chowdhary, Chief Customer Operations Officer at Nokia said.
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